The Background
Mink Bürsten is the global market leader in modern filament technology and brush technology. Established in 1845, August Mink GmbH & Co. KG is proud of its long heritage as an accomplished, dependable partner for thousands of well-known companies around the world. The firm's history is defined by innovative thinking, permanent refinement, superlative quality and its primary objective of absolute customer satisfaction.
The Challenge
Mink Bürsten business lines sat on old BT analogue phone systems that were clearly outdated and provided very limited set of features and functionalities. Outdated phone systems as such always pose a challenge to communication needs of a modern business that relies on robust systems and functionalities to stay on top of work. Additionally, the company’s internet connectivity on premise was based on outdated ADSL connections that is not recommended for any business looking to utilise bandwidth hungry applications designed for modern business operations.
The Solution
V4 Cloud recommended Mink Bürsten to make an upgrade from their existing old BT analogue phone systems to 3 sets of state-of-the-art Yealink T46s desk phones that is a dynamic business communications device for executives and professionals, and comes packed with latest functionalities. Additionally, V4 proposed to replace their outdated ADSL connection with super-fast fibre connection for business.
The Result
- The client benefitted from phone systems that has super-fast interface with a rich, high-resolution TFT color display.
- Built with Yealink Optima HD technology and wideband codec of Opus, these devices enabled crystal clear communications.
- The phones feature an optimized interface for a smartphone-like user experience. Its rich one-touch soft keys allow for customization, bringing the client additional convenience and increasing productivity.
- The phones were equipped with a built-in USB port, meaning they support extended functions such as USB call recording, Bluetooth and Wi-Fi connectivity for more flexibility and functionalities for the client.
- The devices offered a very elegant appearance with improvements for greater interoperability and collaboration.
- Client benefitted from super-fast fibre connectivity that supported bandwidth-hungry applications like video conferencing, cloud-based services and VoIP.
To sum it up, the teams at Mink Bürsten were extremely satisfied with V4 Cloud’s proposed solution, dedicated account manager and engineer who stayed on top of installations, explaining and providing training to make the most of their upgraded systems and the outstanding support they received during this transition.